Yunvi.Chat is committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.


Organisation Information

Organisation: Yunvi.Chat
Address: St James Tower, 7 Charlotte St, Manchester M1 4DZ, United Kingdom
Email: admin@yunvi.chat
Phone: +44 7592 252519


Collection of Personal Information

We collect personal information only where it is necessary for identified purposes. This may include:

  • Account and registration details

  • Contact information

  • Platform usage and interaction data

  • Technical, security and log information

Information is collected directly from users or automatically through use of our services.


Purpose of Collection

Personal information is collected and used for the following purposes:

  • Providing and maintaining our services

  • User authentication and communication

  • Ensuring platform safety and preventing misuse

  • Meeting legal, regulatory and contractual obligations


Consent

Where required by law, we obtain meaningful consent for the collection, use or disclosure of personal information. Consent may be withdrawn at any time, subject to legal or contractual restrictions.


Storage and Safeguards

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft, unauthorised access, disclosure, copying, use or modification.


Access and Correction

In accordance with PIPEDA, individuals have the right to:

  • Access their personal information

  • Request corrections to inaccurate or incomplete data

Requests can be submitted via email.


Complaints

Privacy-related complaints may be submitted to us directly.
If unresolved, you may contact the Office of the Privacy Commissioner of Canada (OPC).